SHIPPING INFORMATION

To further ensure your treats are as fresh as possible, we use UPS for all of our deliveries. UPS has suspended service guarantees. If you need your items by a specific date, we recommend having them delivered 1-2 days in advance.

Our maximum time in transit is 3 business days and our default shipping methods are Ground or 3-Day Air depending on destination. If you need your gift sooner, we offer 2- and 1-Day Air delivery services. UPS guaranteed delivery is not available in all areas. Please contact UPS for more information. If you experience a delivery delay, please contact our customer service team at 847-588-2900. 2-Day Air Saturday Delivery is not available to all zip codes. If unavailable, we will attempt to upgrade the delivery to arrive on Friday.

Shipping rates are calculated per recipient, and is based on non-discounted product prices and location from our facility in Niles, IL.

We ship to the 48 continental states, Alaska and Hawaii. For shipment to Alaska and Hawaii, an additional charge will apply. We cannot ship to P.O. Boxes or APO/FPO addresses.

We suggest shipping to an address where you know somebody will be available to receive the package; for example, the recipient's workplace. UPS may leave gifts at a destination in which no one is home. We cannot provide refunds for deliveries where no recipient was available. Keep in mind our gifts are perishable and shouldn't be exposed to the elements for too long, especially in warm or freezing weather conditions.

We are experienced in shipping our products to warm climates. During the summer months and as the weather dictates, we ship our products in specially designed cartons with ice packs. There will be an increase in shipping costs during this time period. To ensure product quality, we may not offer 3-Day Air or long distance ground shipping.

Though UPS is an extremely reliable shipping agent, there are times when they are unable to provide on-time delivery, such as during extreme weather situations, national emergencies, etc. We ask for your patience during these times and promise to get your treats to their destination as soon as possible. Due to the shipping volume of our partners and the potential for seasonal weather delays, we actively monitor orders and make adjustments to meet requested delivery dates. As a result, it is possible an order may arrive 1-2 days ahead of a requested date.

In order to allow us to prepare your order for shipment, we are unable to change orders within 24 hours of a scheduled shipment. If you wish to make a modification to an order, contact the Affy Tapple Customer Service team at 847-588-2900. Order edits cannot be submitted via email.